IT Operations Specialist

  • Full Time
  • Zagreb

Website Aircash


We are Aircash, the first Croatian Fintech, a licensed EU electronic money institution and issuer of the Aircash Mastercard prepaid card.

Our vision is to be the most creative super-app in Europe and to create a better payment experience for everyone.

That is why we innovate every day to provide new products and services to our users and create new trends in the Fintech industry.

Our team of 100+ employees works on one product – the Aircash platform – and continuously develops new, innovative services and functionalities using our own knowledge and resources.

If you are interested in working in a stable, profitable and constantly growing environment, on a platform with over 500,000 users across Europe, contact us – we would love to talk to you!


Our team is looking for an IT Operations Specialist to:

  • Work on interesting projects related with Microsoft 365 technology
  • Perform maintenance activities of Microsoft 365 portfolio (Intune, Defender, Entra ID, etc.)
  • Install and maintain IT equipment (Windows computers, mobile devices, printers, conference equipment, etc.)
  • Understand and perform basic administration activities related to Office Cisco network equipment (routers, switches, WiFi, VPN, etc.)
  • React on security events and/or incidents in adherence to established procedures
  • Provide technical support and resolve inquiries of internal stakeholders, provide training to employees
  • Bring the following needed qualifications:
    • 3+ years of PC support experience
    • 1+ years of Microsoft 365 administration experience
    • Basic knowledge of Cisco administration
    • Willingness to learn
    • Analytical way of thinking and working
    • Client-orientation and service-mind, with a strong focus on providing exceptional IT support to internal stakeholders

What’s in it for you:

  • Work at the top of fintech industry in international environment
  • Dedicated time and resources for growth and adopting new skills
  • Challenging and supportive working environment
  • Freedom to contribute, no matter what your job title is
  • Competitive salary, as we regularly research the market, so you can expect a competitive salary according to your experience
  • Flexible working hours
  • Start your working day off right, coffee and tea are waiting for you every morning in our kitchen
  • Daily lunch – catering service, 5 different menus every day (including veggie) and fresh fruit delivered to the office daily
  • Christmas, Easter bonus and annual gift
  • 100% paid Multisport card
  • Benefits for parents (newborn baby bonus, child gift, days off for first kindergarten/elementary school days)

Where will you be working:

  • We value time and knowledge that our employees put into their work – which is why we have a personalized onboarding process into your new role with us
  • Our success is based on listening to the opinions of our employees and their proactivity – you will have the opportunity to give your feedback as well as receive it on a regular basis
  • We invest in our employee’s knowledge and provide them with all the tools and resources needed for them to be at the level of challenges
  • You will be working in a company where friendly and team atmosphere is deeply rooted as core value

To apply for this job please visit